Business Coaching and Training

Presentation Skills for Professionals

The ability to make great presentations and lead your audience builds your brand and leads to increased sales and enhanced reputation.

Bring Kathy in to energize your team and focus them on great presentations.

Participants will learn:

The 5 P's of presentation development including how to plan a presentation that connects with and persuades an audience
How to manage the energy and attention of the audience
Do's and Don'ts of presentations
How to use PowerPoint effectively
How to effectively use testimonials and stories to persuade
How to effectively set up the room
Tips to perform your best
Creating powerful team presentations
Tips on preparing your boss to participate in the presentation

Professional Communications

Effective communications enhances teamwork, productivity, employee and customer satisfaction. This practical interactive workshop is an eight-hour course is appropriate for any level within the organization or workgroup that could benefit from better communications. Basic skills taught include:

Effective listening
Speaking to be heard
Understanding basic communication styles and how to communicate more effectively with others
Language that commands attention
Conversations that create action and results
Phone etiquette
Email etiquette

Interpersonal Skills for Managers

This interactive workshop teaches groups of people that work with customers how to build and maintain strong relationships. It is designed for salespeople, customer service representatives and technical consultants who interact with a company's key customers. This is an eight-hour workshop. Participants will learn:

How to fully listen
Identify communication styles
Ten skills that help build and solidify relationships
Mistakes to avoid when working with customers
How to discover insights from your customers that will help you build your business
How to build rapport

Goal Setting for Professionals

Only 3% of people actually write down goals, yet that is one of the things that is consistent with top performers. This practical workshop teaches the fundamentals for goal setting. It is available as a two-day weekend retreat or a two-day seminar.

Every group needs goals to keep them focused on providing results and improving performance. Participants learn simple systems to brainstorm and plan goals and prioritize the steps needed to reach their goals. Topics covered include:

Why goals are important
Brainstorming methods
Learning a system to set goals
Managing the goal-setting process
Keeping on track
Prioritizing goal-related action items
Time management

What You Say is What You Get — Conversations for Results

Effective communications enhances teamwork, productivity, employee and customer satisfaction. Using language clearly, concisely and powerfully accelerates results. This practical interactive workshop is appropriate for project leaders and team members. Basic skills taught include:

Effective listening
Understanding basic communication styles and how to communicate more effectively with others
Language that commands attention
Conversations that create action and results
Phone and email tips for effectiveness

This course is available as a 1 - 2 day workshop or modified to be a series of webinars.

High Point Selling

Offer your sales staff the best tips for developing relationships and meeting goals. This program is available by teleclass or on a CD library for drive-time learning. The content includes over 30 topics to keep your team focused and productive.

Practical examples and stories to illustrate points
Handouts for pre-work and reference after the training
Discussion sheets for managers to use in sales meetings

Building Rapport and Relationships with Stakeholders

Teamwork is much more effective when all the stakeholders have a strong rapport and relationship. Learn how to create relationships that build strong teams.

The facilitator customizes course content to meet the needs of the group and students learn through interactive exercises that engage their attention and help retention. Topics covered include:

3 relationship models
Importance of building rapport and how to listen effectively; what blocks listening
Building relationships with stakeholders on remote teams
Understanding basic communication styles and how make communication more productive
Remembering names and information
Using and observing voice and body language to facilitate conversation

This workshop is available as a 1 or 2 day workshop or modified to be a series of webinars.

Listen Better, Remember More

In this twelve-hour workshop, participants learn the value of effective communications and the impact it has on customers, co-workers and the company in general. Participants learn to communicate more effectively through focused listening and understanding how to prioritize action steps from a conversation.

The facilitator customizes course content to meet the needs of the group and students learn through interactive exercises that engage their attention and help retention. Topics covered include:

How to listen effectively; what blocks listening
Speaking to be heard
Understanding basic communication styles and how make communication more productive
Creating conversations that create action and results
Understanding how to work with others — team building
Remembering names and information
Using and observing voice and body language to facilitate conversation

Individual and Group Coaching

You know that 20% of your team delivers 80% of the results. Boost performance of the whole team by providing coaching, either individually or in a group. Clients of Quanta Partners have risen to the top of their groups, more than doubled their sales, introduced new products and services and received honors and awards in their industry based on sales.

Contact Quanta Partners for information on how your sales and customer service teams can improve their performance with our training and coaching.

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Under no circumstances will we share your personal information with other organizations for commercial purpose. The information is strictly for the use of Kathy Garland and Quanta Partners, LLC (a corporate training and coaching company owned by Kathy Garland).


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